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Portal Support

Welcome! You can raise a request for Portal Support using the options provided.

Haven’t received an email for portal registration

If you need help after registering and have not received a portal registration email

Before Submitting a Support Ticket: Essential Checklist

To ensure a swift and effective resolution of your issue, please complete the following steps prior to submitting a ticket:

  • Confirmation of Successful Registration: Verify that you have received an on-screen confirmation indicating your registration was successful.
  • Email Verification: If you haven't received any follow-up emails, please check your SPAM or JUNK folders. Sometimes, emails from new sources might be filtered there.
  • Company Email Users: In case you're using a company email, consult your IT department to ensure that our emails are not being blocked.

If you've completed these steps and still encounter issues, kindly provide detailed information when submitting your ticket. This includes:

  • A clear description of the problem.
  • Specific steps you took during registration.
  • Any relevant details that were not received as expected.
  • Dates and times of your registration attempts.

Your detailed input is crucial in helping us resolve your issue promptly. Thank you for your cooperation!

Required fields are marked with an asterisk*
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